CANDLES CAN BE A FIRE RISK IF NOT BURNT OR CARED FOR CORRECTLY. FOR YOUR SAFETY PLEASE FOLLOW THE CANDLE GUIDELINE INFORMATION AND TIPS WE HAVE PROVIDED BELOW.
IMPORTANT RULES WHILE USING A CANDLE:
Trim the wick to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning, dripping or flaring. This is important to ensure an even burn.
Never leave a burning candle unattended.
Never burn a candle on or near anything that might catch fire.
Keep candles out of the reach of children and pets.
Do not burn candles for more than 4 hours at a time.
Please keep candles out of direct sunlight. This can cause coloured wax to fade due to the UV light.
STORING YOUR CANDLE:
It’s best to keep your candle away from direct sunlight. Apart from this being a fire hazard, you may find the wax colouring fade in some circumstances, due to the UV light hitting the wax. We use premium Bekro dyes, which are recognised as the industry leader in the global candle market.
BEFORE LIGHTING YOUR CANDLE:
Check the glass jar thoroughly for any damage or cracks that could have occurred during transit. All our candles are fully checked before shipping and wrapped securely in bubble wrap. However there is always a very small chance damage could occur. If the jar is damaged, cracked or broken please contact us straight away so we can arrange a replacement.
Please DO NOT use the candle as the heat could potentially cause the glass to break.
Trim the wick to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning, dripping or flaring.
Place the candleholder on a stable, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.
Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, sooting, and excessive dripping. Always burn candles in a well-ventilated room, don’t burn too many candles in a small room or in a “tight” home where air exchange is limited. Drafts can also blow nearby lightweight items into the flame where they could catch fire.
Keep candles away from any fire hazards such as furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
WHILE BURNING YOUR CANDLE:
Never touch or move a burning candle. Never move a votive or container candle when the wax is liquefied.
Do not burn candles for more than 4 hours at a time. If you want to continue burning a candle extinguish the wick after 4 hours, allow the wax to cool, trim the wick and then relight. If the wick becomes too long it can cause flickering/sooting and will begin to sink into the wax towards the side of the container.
Keep the wax pool free of wick trimmings, matches and debris at all times.
Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
Place burning candles at least three inches apart from one another. This is to make sure they don’t melt one another, or create their own drafts that will cause the candles to burn improperly.
Extinguish a candle if the flame becomes too high or flickers repeatedly. Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.
Never extinguish candles with water. The water can cause the hot wax to splatter and might cause a glass container to break. Use a snuffer to extinguish a candle.
Always keep the candle within your sight. If you are going to leave the room, be sure to first blow out all candles and ensure the ember is no longer smoking or hot. Never use a candle as a night light.
Don’t burn a candle all the way down. For a margin of safety, discontinue burning a candle when 2 inches of wax remains (1/2 inch if in a container). Once the candle gets this stage there is not enough wax to absorb the heat, ensure you discard the candle and don’t relight. This can cause your flame to heat the glass directly, which could, in turn, cause the glass to smash.
STORING YOUR CANDLE:
When not using your candles store them in a cool, dry place out of direct sunlight. If candles are kept in sunlight they may discolour.
All Candle Works products are used at your own risk. A candle is a system to keep a flame burning continuously. It is your responsibility to ensure you follow the candle safety guidelines. By following the guidelines we are confident that you will get the best possible burn from your candle.
Candle Works does not accept responsibility for any damage caused as a result of the misuse of its products.