Contact Us

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The Candle Works UK Team

         

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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About

Where Are We?

We are based in the historic city of Portsmouth along the South Coast of England. This is where we make all our handmade candles. We’ve had stalls at local markets along Palmerston Road organised by Love Southsea, along with stalls on the popular South Parade Pier.

Check our New & Events page to keep up to date on our future stalls.

Lusciously Tempting Candles. Handmade In Hampshire.

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What makes us stand out?

At Candle Works we produce our candles using unique fragrance oils, which are individually hand tested in every product.

We strive for excellent customer service and complete customer satisfaction. This, along with our unique handmade products, makes us stand out from the rest!

All our products come packaged ready to give as a gift!

Great for any occasion or a special someone. An ideal gift for 2019, so why not order now?

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What wax do we use?

Our wax contains a unique blend of paraffin and soya. Our candles are non-toxic.

We use one of the market leading Sasol mineral waxes in all our candles, this gives them their wonderful scent throw and brilliant vibrant colours.

Sasol is an extremely clean and pure wax and contains less than 0.5% oil. Our wax has been created to avoid what would have been a waste product going into landfill, in turn helping protect the environment.

Most candles available in shops are made using this type of wax and Sasol is a standard other manufacturers aspire to. Our wax and fragrance oil contain no animal ingredients and are not tested on animals.

Many candles are created using just soya wax, however, due to the increase in production of these candles it has led to land being converted to fields for this product. Some might say this is not quite environmentally friendly.

Please see our Candle Safety page for allergens.

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The candle making process..

Here are the important steps we take in creating your candle.
We'll tell you what we can without giving away the special formula!

 

The Melting Stage

We cut the amount of wax your candle needs and add it to the melting pot! Once it's melted we add all the special ingredients (including that delicious fragrance).

Afterwards we slowly hand pour the wax into a selected jar.

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Quality Control

This is where your candle undergoes a quality check to ensure it meets our standards. We apply the appropriate labels to the jar and trim the wick inside for you. The candle is then finalised ready for shipping!

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Shipment Away!

Your candle is now ready to be shipped directly to you. It's safely secured in bubble wrap then placed inside our Candle Works box with matching coloured tissue paper.

A handy safety leaflet is also included for your guidance. Enjoy!

See more from our Instagram!